Shipping & Delivery
Five courier options across Greece, plus shipping to Cyprus and the European Union. Clear pricing, reliable delivery.
Shipping Options · Greece
Five couriers, transparent pricing.
★ Eligible for free shipping on orders over €59
Box Now Lockers: €2.50 for mainland Greece and €3.50 for Greek islands. The applicable rate is calculated automatically at checkout.
Elta Courier: €2.90 nationwide, with no separate surcharge for island or remote destinations.
ACS Courier: €3.90 for standard destinations and €6.90 for specific postal codes classified as remote with an additional surcharge. The applicable rate is calculated automatically at checkout.
International · Cyprus & European Union
We ship across Europe.
For international shipments the exact rate is calculated at checkout based on destination country. Available payment methods: Viva Wallet Smart Checkout & Klarna interest-free instalments.
Process & Security
From order to your door.
Processing within 24 hours
All orders for in-stock items ship within 24 hours of confirmation. Weekend or holiday orders are processed the next working day.
Delivery times
Mainland Greece: within 24 hours of dispatch. Greek islands: within 2 working days. International (Cyprus / EU): typically 3-7 working days depending on destination.
Insured shipment
Every shipment is insured until delivery and signature. You receive a tracking number by email so you can follow your order in real time.
Payment Methods
Six ways to pay. You choose.
For bank transfer orders, dispatch occurs after payment confirmation. International orders accept Viva Wallet Smart Checkout and Klarna only.
Delays & Exceptions
When things don't go to plan.
In cases of force majeure — extreme weather, strikes, holiday periods or issues within the courier networks — delivery delays may occur outside our control.
In every such case, our customer service team notifies you directly and proposes alternatives where possible. Reach us at info@thetwobarbers.com or +30 2410 254 808.
Frequently Asked Questions
What you might be wondering.
When will my order ship?
Within 24 hours of order confirmation, provided items are in stock. Weekend orders are processed on Monday.
What are the shipping options and how much do they cost?
Five couriers are available in Greece: Box Now Lockers (€2.50 for mainland Greece / €3.50 for Greek islands), Elta Courier (€2.90 nationwide), Geniki Tachydromiki (€3.50), Courier Center (€3.90), and ACS Courier (€3.90 for standard destinations / €6.90 for specific remote postal codes). Free shipping on orders over €59 with Box Now or Elta Courier.
Is there a different shipping charge for islands or remote areas?
Yes, only where the selected shipping method requires it. With Box Now Lockers, shipping is €2.50 for mainland Greece and €3.50 for Greek islands. With ACS Courier, the standard rate is €3.90, while specific remote postal codes are charged €6.90. Elta Courier has one nationwide rate of €2.90. Where a different rate applies, the correct amount is calculated automatically at checkout.
Do you accept cash on delivery?
Yes, on all couriers within Greece except Box Now Lockers (lockers cannot accept cash). Cash-on-delivery fee varies — from €0.90 (Geniki Tachydromiki) to €2.70 (Courier Center, ACS). Cash on delivery is not available for international shipments.
How can I track my order?
With the tracking number you receive by email after dispatch. It shows your order's progress in real time.
What are the delivery times?
Mainland Greece: 24 hours from dispatch. Greek islands: 2 working days. Box Now Lockers: 24/7 pick-up once notified. International (Cyprus / EU): typically 3-7 working days depending on destination.
Do you ship to Cyprus or other EU countries?
Yes, we ship to Cyprus and across all European Union countries. Cyprus: Box Now Lockers (€9.50) or DHL Express (€13.00). Rest of EU: DHL Express, from €13.00 — exact rate calculated at checkout based on destination. Available payment methods for international shipments: Viva Wallet Smart Checkout and Klarna interest-free instalments.
What if I'm not home when delivery arrives?
The courier will leave a note or call you to arrange redelivery. Alternatively, choose Box Now Lockers — pick up 24/7 at your own pace.
What if my package arrives damaged or items are missing?
Contact us within 24 hours at info@thetwobarbers.com. Photos of the packaging help us resolve faster. All shipments are insured.
What happens in case of force majeure delays?
In extreme weather, strikes, or holiday periods, delays may occur outside our control. Our team will notify you directly and propose alternatives where possible.
64 Eleftheriou Venizelou Street, Larissa · near the Ancient Theatre
info@thetwobarbers.com · +30 2410 254 808
The Two Barbers — Premium Beauty & Grooming · Greece & Europe
