Privacy Policy & Cookies

What we collect, why we do it, and the choices you have.

Who We Are

Data Controller: THE TWO BARBERS E.E., Eleftheriou Venizelou 87, 41222 Larissa, Greece. Email: info@thetwobarbers.com • Phone: +30 2410 007 134.

This notice summarises how personal data is processed on thetwobarbers.com.

What Data We Collect & Why

Order / delivery details: name, address, email, phone — to fulfil your purchase and contact you.
Invoice details: if you request an invoice — for tax/accounting compliance.
Customer account (optional): email/password — to access order history and faster checkout.
Technical browsing data: basic device/browser info, IP, strictly necessary cookies — to operate and secure the site.
Support & enquiries: the content of your messages — to provide customer service.
Marketing communications (optional): only with your explicit consent (e.g., newsletter), which you may withdraw at any time.

Legal Bases

Contract performance (order, delivery, customer support).
Legal obligation (tax/accounting retention).
Legitimate interests (site security and essential functionality).
Consent where required (e.g., non-essential cookies, newsletters).

Payments & Security

Online payments are processed by authorised payment providers (e.g., Viva Wallet). We do not store card details on our servers; card data is entered on secure pages of the provider.

Connections to our site support TLS/SSL encryption. Learn more: Secure Transactions.

Cookies

We use strictly necessary cookies for core site functions (basket, login, security). For non-essential cookies (preferences, analytics and — where used — marketing) we provide an explicit choice via a banner/settings panel: you can accept or reject them. Non-essential cookies are enabled only after your consent.

Necessary: required for operation and not disabled by our systems.
Preferences (optional): remember settings like language/appearance.
Analytics (optional): aggregate measurements to improve the site.
Marketing (optional): where used, only with consent.

You can change your choices at any time via Cookie Settings (where supported) or in your browser. Disabling necessary cookies may impact core functionality.

Who We Share Data With

We share data only as needed to fulfil orders and operate the e-shop: payment providers, courier companies, hosting/tech support services. We do not sell personal data to third parties. Disclosure to public authorities occurs only where required by law.

Retention

We retain data for as long as necessary for the purposes above and as required by law (e.g., tax retention). When no longer needed, data is deleted or anonymised securely.

Your Rights

You may request access, rectification, erasure, restriction, objection and data portability, and you may withdraw consent where processing relies on it.

For requests/enquiries: info@thetwobarbers.com. We will respond within the statutory timeframe. If you believe your rights are infringed, you may also contact the Hellenic Data Protection Authority: www.dpa.gr.