The COMPANY by supporting E-Commerce gives you the possibility, through the completeness of the descriptions posted on its pages, to enjoy the privilege of direct contact with the products it has from your computer screen quickly and easily.
Wanting to highlight the benefits of using the internet in our daily purchases, below we list the terms and conditions for returning defective or non-defective products.
Product returns due to delivery error
In all cases in which other than the sold items are delivered, by type or quantity, or lacks a quality that has previously been agreed upon in writing with the COMPANY, the customer returns the products to check and establish the error. In this case, the costs of returning the products to the company as well as the costs of forwarding to the customer are borne by the COMPANY as long as the method of return proposed by the company is followed.
Returns of defective products
The return of the product to be replaced should be made together with all the documents that accompanied the product (e.g. DAT, Retail Address, etc.) and its complete packaging. If it is a defect that was discovered later by delivery and the packaging does not exist or also if the product packaging was received by the distributors during the delivery of the item, the product packaging is not required.
The return of the products will be carried out either via courier, or at the store maintained by the COMPANY with the trademark "The Two Barbers" Eleftheriou Venizelou 87 in Larissa. In the case of returns via courier, the customer bears the shipping costs to the COMPANY and the COMPANY bears the shipping costs of the replaced or repaired product.
After the return of the products, the defect reported by the customer is checked and then he is contacted to inform him about the results of the check.
In particular, in the event of a charge via credit card, the COMPANY will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then carry out any act provided for on the basis of the contract it has drawn up with the customer without any further responsibility of the COMPANY . Following this information, the COMPANY does not bear any responsibility for the time and method of execution of the offsetting, which is regulated by the aforesaid contract. In case of payment by bank transfer, a reverse bank transfer will be made from the COMPANY's accounts to the customer.
In the event that the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of this claim against the customer.
Returns of products deemed defective on delivery (DOA)
The return of the products, which are considered defective on delivery (DOA) will be accepted within seven (7) calendar days from their delivery to the customer. At the same time, the product must be undamaged and have all the original documents that accompanied the product (e.g. VAT number, Retail Address, etc.) and its complete packaging. In these cases the following applies:
The product is received and checked to determine the defect reported by the CUSTOMER.
Provided that these have been previously received and checked by the COMPANY, the item will be replaced with a similar new one, or in case of non-availability with another new product of the same price, otherwise if the customer does not wish for a replacement, a refund will be made money of the original purchase to the customer. The refund is made in the same way as the customer's initial payment to the COMPANY.
In particular, in the event of a charge via credit card, the COMPANY will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then carry out any act provided for on the basis of the contract it has drawn up with the customer without any further responsibility of the COMPANY . Following this information, the COMPANY does not bear any responsibility for the time and method of execution of the offsetting, which is regulated by the aforesaid contract. In case of payment by bank transfer, a reverse bank transfer will be made from the COMPANY's accounts to the customer.
Shipping costs both for returning the products to the COMPANY and for reshipping the replaced product to the CUSTOMER shall be borne by the COMPANY.
In the event that the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and
Wanting to highlight the benefits of using the internet in our daily purchases, below we list the terms and conditions for returning defective or non-defective products.
Product returns due to delivery error
In all cases in which other than the sold items are delivered, by type or quantity, or lacks a quality that has previously been agreed upon in writing with the COMPANY, the customer returns the products to check and establish the error. In this case, the costs of returning the products to the company as well as the costs of forwarding to the customer are borne by the COMPANY as long as the method of return proposed by the company is followed.
Returns of defective products
The return of the product to be replaced should be made together with all the documents that accompanied the product (e.g. DAT, Retail Address, etc.) and its complete packaging. If it is a defect that was discovered later by delivery and the packaging does not exist or also if the product packaging was received by the distributors during the delivery of the item, the product packaging is not required.
The return of the products will be carried out either via courier, or at the store maintained by the COMPANY with the trademark "The Two Barbers" Eleftheriou Venizelou 87 in Larissa. In the case of returns via courier, the customer bears the shipping costs to the COMPANY and the COMPANY bears the shipping costs of the replaced or repaired product.
After the return of the products, the defect reported by the customer is checked and then he is contacted to inform him about the results of the check.
In particular, in the event of a charge via credit card, the COMPANY will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then carry out any act provided for on the basis of the contract it has drawn up with the customer without any further responsibility of the COMPANY . Following this information, the COMPANY does not bear any responsibility for the time and method of execution of the offsetting, which is regulated by the aforesaid contract. In case of payment by bank transfer, a reverse bank transfer will be made from the COMPANY's accounts to the customer.
In the event that the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and to proceed unilaterally and without others to a total or partial offset of this claim against the customer.
Returns of products deemed defective on delivery (DOA)
The return of the products, which are considered defective on delivery (DOA) will be accepted within seven (7) calendar days from their delivery to the customer. At the same time, the product must be undamaged and have all the original documents that accompanied the product (e.g. VAT number, Retail Address, etc.) and its complete packaging. In these cases the following applies:
The product is received and checked to determine the defect reported by the CUSTOMER.
Provided that these have been previously received and checked by the COMPANY, the item will be replaced with a similar new one, or in case of non-availability with another new product of the same price, otherwise if the customer does not wish for a replacement, a refund will be made money of the original purchase to the customer. The refund is made in the same way as the customer's initial payment to the COMPANY.
In particular, in the event of a charge via credit card, the COMPANY will be obliged to inform the issuing Bank of the cancellation of the transaction and the bank will then carry out any act provided for on the basis of the contract it has drawn up with the customer without any further responsibility of the COMPANY . Following this information, the COMPANY does not bear any responsibility for the time and method of execution of the offsetting, which is regulated by the aforesaid contract. In case of payment by bank transfer, a reverse bank transfer will be made from the COMPANY's accounts to the customer.
Shipping costs both for returning the products to the COMPANY and for reshipping the replaced product to the CUSTOMER shall be borne by the COMPANY.
In the event that the products are returned damaged or incomplete, the Online Store has the right to request compensation from the customer, the amount of which will be determined by the condition of the products and